LEBANON - A Lebanon woman whose snowmobile apparel phone order was stolen from a neighbor's porch is urging others to be aware that many online companies don't have theft insurance on packages stolen after delivery and some credit cards don't automatically protect you from product theft either.
Carol Harris, who is Lebanon's assistant Animal Control Officer, said she recently purchased about $280 worth of winter apparel for her son and grandson to use while riding their snow machines.
According to her tracking information it was delivered Tuesday afternoon, but when she arrived at her neighbor's house to pick it up about a half hour after it was supposed to have been delivered, it was already gone.
Harris said she called the clothing manufacturer from whom she'd ordered the items, but was told the order had no insurance on it and she was out the money.
She then called Visa, her cardholder, but was told her Visa Classic credit card didn't qualify her for coverage of stolen items, but if she had had the Visa Platinum credit card, she would've been credited with the amount of the purchased items that had been lost.
"Now I'm out all that money, and I have to buy my grandson and son's presents again," Harris said today. "I just want people to know this, so they don't run into what I did."
Harris said she'd reported the theft to Maine State Police.