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List of city fee adjustments made due to COVID-19 crisis

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In an effort to mitigate as much as possible some of the financial worries of city residents the following adjustments have been made.

Waste Management has waived fees for bags and/or stickers for household trash at the Residential Drop-Off Facility. They are currently maintaining the facility's regular hours of Monday, Wednesday and Friday from 8 a.m. to 3 p.m. and Saturday from 8 a.m. to 5 p.m.

Interest from late payment of Water/Sewer bills mailed to customers on March 20, 2020 or later (and until further notice) will be waived.

The library has waived all fines that are accruing on items that were checked out before the library closed to the public. The library has also waived the requirement that library users fines be paid down in order to access online resources, and has extended the expiration date on active library cards so that as many Rochester residents as possible can continue to use the library's resources.

The deadline for Exemptions and Credits (Elderly, Disabled, Blind and Veteran) has been extended until June 15, 2020.

Economic Development has given the option to our Job Loan customers to forbear their monthly payments for a period of 90 days. During this time, no interest will accrue on their loan balances.

The Police Department has waived fees associated with records requests.

Recreation is exploring low to no cost Summer Camp options and extending due dates of payments for Contracted Arena Ice balances.

The fee associated with processing Property Assessment Record Cards has been temporarily waived.

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